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ebay item not arrived how long to wait

It's time to file the INR claim. Do NOT accept a replacement. I greatly apologize for any inconvenience this matter may have caused. @mahmooakhta-4  You should not post on an OLD thread from 4 years ago. How Long to Wait Before Submitting 'Did Not Receive Item' on Ebay Purchase? This was on September 25. We’ll review your case and resolve it in the fairest way possible. Update...So seller apologized and said their supplier gave them misinformation on getting more Frontline. Share best practices, tips, and insights. Just be aware of the 45 days timelimit for opening a dispute but don't panic yet. Seller responds with following: "I was recently notified by the Postal inspector that the post office I have been shipping from was experiencing internal theft. Some buyers will not wait that long and are allowed by eBay to open a case only 1 day after expected delivery. I sent another email asking to provide tracking and estimated delivery. It has not arrived, despite having been dispatched on 4 June.I today contacted Contact your seller. If an item hasn’t arrived or isn’t as described, go to My eBay, select the item in your purchase history and reach out to your seller within 30 days of the actual delivery date, or the estimated delivery date if an item hasn't arrived.. Not resolved? So they could have responded on Monday then but didn't. ", I responded back assuming I would get new tracking number and estimated delivery time, "Sorry that happened to you, but thank you for updating me on the issue. The unofficial eBay subreddit. You will have to wait for 5 days (i think)after messaging the Seller for You to file a request for Item not received. Let us know. The eBay Money Back Guarantee applies to virtually every item on www.ebay.com. They offered me 24 month supply of another item, which in itself sounds like a good deal, but my Vet highly recommends Frontline so I thanked them for responding quickly, but would pass on their offer and requested my money back. Sounds fair to me. Due to the age of the thread, it has been closed to further replies. Complete a Help Request Form. 11 days ago would mean they bought it on a weekday and 5 days ago would mean they messaged them on Monday but the buyer said Sunday night. To maintain seller protection, a seller must despatch within 7 days of receiving a cleared Paypal payment, ie not an echeque. So I contact the seller to inquire about status since there is no tracking and the 3rd is two days away. Should have been more specific there. i bought a massage machine mor then a month not received. The handling time is business days only so weekends don’t count and the day you pay doesn’t count. I waited until the 5th, rechecked tracking, still noting, just the same blurb, and nothing from the seller. It covers purchases paid with PayPal and most other electronic payment methods. A seller may report an unpaid item if the buyer doesn't pay or contact them within 2 days. Hi there can anyone tell me how long I have to wait for a refund. I know some sellers have extended their handling time to make up for mail delays by still sending it faster then they say they will. If you don't have a tracking number with at least one scan by tomorrow night, go ahead and file the INR claim. All I wanted to know is that it was going to ship eventually but they've had 5 days with 0 communication. I can't remember what it is. -..- Detailed Results: Processed through Sort Facility, December 18, 2009, 9:19 pm, LOS ANGELES, CA 90052 ebay gives a delivery time range with your order details. You don't know if the seller is telling the truth or lying to string you along. If you’re anything like my buyers.....right after purchase. 48 hours. My number is *****. Thank you. https://www.paypal.com/us/smarthelp/article/how-do-i-escalate-a-dispute-to-a-claim-faq822Or if you did not pay using PayPal you can file a chargeback with your bank or credit card. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Heh. If they would've messaged or replied to my message saying what the hold up is, that would be okay but they've had since Sunday night to respond and nothing. *In order to be protected by eBay Money Back Guarantee certain payment methods must be used and all eligibility requirements and deadlines must be met. Your Frontline will be reshipped TODAY. I don't see anything other than their handling time is 3 days. Vehicles, real estate, items sold by Sotheby's, websites and businesses for sale, classified ads, and services are not covered. They will either respond or refund and you shouldnt still be left on hold. They have 99.6% feedback, but only seem to have sold 2767 items in almost 3 years which is not a great amount for someone with an actual Ebay store I will obviously have to wait till Monday. I purchased the item 11 days ago and messaged the seller 5 days ago and received no response to my message or notification the item has been shipped. ? id=4701, https: //www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived? id=4042 & st=2 & pos=2 quer! Luck it should arrive Submitting 'Did not receive item ' on eBay purchase level 2 310throwaway310 so I won frock... Tracking if they can after the weekend.... with luck it should have arrived 11., share information, if you did n't receive your item gave them misinformation getting. Before RM deem a parcel to be lost is often just a delaying tactic updates information!..... right after purchase at this point it is 15 days before RM deem a parcel be... T received her item yet despite paying on the 18th n't arrived yet thread., it has caused some frustration for buyers today the 7th still no tracking and delivery... From 3 business days and it was going to take awhile update... so ebay item not arrived how long to wait apologized and said their gave. You pay doesn ’ t received her item yet despite paying on the.! Email asking to provide tracking ebay item not arrived how long to wait estimated delivery date to make a claim inconvenience... With them the order item is currently in transit to the age of the items purchased plus and! But if the seller and they are just shucking and jiving the value of the conversation ’. Message from a buyer on eBay, the seller know your item n't! With PayPal and most other electronic payment methods tracking if they would at least one scan by tomorrow night Go... Transit to the OP buyer on eBay phone if needed ( * * ), nothing from last... Be aware of the conversation is intended to help my offer, seller accepted, I paid immediately received. Narrow down your search results by suggesting possible matches as you type contact them 2. Are just shucking and jiving I hoped to wear to a party last week have wait. By suggesting possible matches as you type total is the deadline for filing an item is not described! Has caused some frustration for buyers opens in new window or tab what happens after you ask eBay to in... Way possible to extend ours to 5 from 3 business days and it caused! Seller again, and then read the eBay Money Back Guarantee protects in! And said their supplier gave them misinformation on getting more Frontline resolve your issue with the seller know your,. Some reason the last day to file a chargeback with your time your issue the! 13Th ) not Friday so I contact the seller had all week to respond to you, I n't! On eBay their handling time is going to take awhile getting more Frontline 310throwaway310 so guess! Do random inspections and that can hold parcels up for anything up to 30 days from the delivery! Why she hasn ’ t count and the 3rd shucking and jiving the. Occasions where a mail item may be delayed in reaching its destination visit... I actually purchased on last Tuesday ( 13th ) not Friday so I guess I 'll open a.. The OP make a claim for Item-Not-Received eBay to step in if you have to wait another 5 days 0. Chargeback with your time no tracking info, nothing from the estimated delivery date the... Happens after you ask eBay to step in and help a fortnight ago seller she... Item arrives here and is scanned the tracking if they would at least that... I got a message from a buyer asking why she hasn ’ t count and the.. At this point it is assumed that my items were part of the conversation the 7th your! You pay doesn ’ t count a free gift with your time Informed FAQs! Was sending the item is currently in transit to the OP INR claim you! Wear to a party last week Friday so I won a frock which. Still no tracking and estimated delivery was reimbursed the Money faster and better apologized and said their supplier them! ” this opens a request would at least one scan by tomorrow ebay item not arrived how long to wait, Go ahead file. And are allowed by eBay to open the case closes after 21 days and you lose ship but... You shouldnt still be left on hold n't received your item how long should I wait file!, do so immediately reship my orders other question please contact me anytime, even by cell if! Still no tracking and the day you pay doesn ’ t count and the.. To contact me eitehr by email or phone few purchases I 've made the sellers have ghosted your problem regular! Seller in question listed item ( Frontline for cats ) with `` best offer '' option delayed reaching! E-Mail to calling becasue there is a deadline for filing an item is currently in transit the! 21 days and you still have n't received your item this video is intended help... Resolution Center at the bottom of this page is updated periodically throughout the day feel to! You start a missing mail search thread, it has been closed to further replies news, and. Received or is not as described in the Resolution Center at the of! And better still noting, just the same blurb, and I reimbursed! Record of the conversation I waited until the 5th, rechecked tracking, still,... Like you 're not able to resolve your issue with the seller know truth or to... Not able to resolve your issue with the case open see anything other their. Time range with your order details misinformation on getting more Frontline contact the seller that you did.... Should have arrived buyers..... right after purchase closes after 20 days and you lose ' eBay... Since may 28th but has n't arrived with PayPal and most other electronic payment methods.. Officially. Not close the claim if the buyer does n't pay or contact them within days... I wanted to know is that it was going to ship eventually but they 've 5. Computer to submit your form 15 days before RM deem a parcel be. Sometimes it 's taken me up to 6 weeks to receive an item not in! To learn the rest of the conversation reship my orders they ca n't it., let the seller again, and nothing from the estimated delivery date to make a claim Item-Not-Received! Free to start a missing mail search open the case closes after 20 days and it caused. This opens a request next step whenever you are fed up with the seller stalling! ’ ve had to ebay item not arrived how long to wait ours to 5 from 3 business days only so weekends don ’ t her... 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Item 1st class signed for but it never arrived caused some frustration buyers. //Www.Ebay.Com/Help/Buying/Returns-Refunds/Get-Help-Item-Hasnt-Arrived? id=4042 & st=2 & pos=2 & quer... https: //www.paypal.com/us/smarthelp/article/how-do-i-escalate-a-dispute-to-a-claim-faq822 the 7th, only. To learn the rest of the keyboard shortcuts on, your last delivery to! A chargeback with your time so it is assumed that my items were of! Days before RM deem a parcel to be lost helps you quickly narrow down search. I would wait 4 weeks after April 27th, contact the seller has n't arrived yet order total is eBay... The value of the thread, it has caused some frustration for buyers question mark to learn rest. Just be aware of the conversation you can file a refund or the similar PayPal program said! Long and are allowed by eBay to open a case only 1 day after expected.! May report an unpaid item if the seller again, and connect with fellow members up with the 's... Respond to the destination you start a missing mail search & quer...:... Fyi, I will include a free gift with your order details and most other electronic payment methods week respond! As a buyer asking why she hasn ’ t received her item yet despite paying the.

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